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WP Support Service Cookie Policy

WP Support Service Cookie Policy applies only to an HTTP cookie (also called web cookie, Internet cookie, browser cookie or simply cookie), is a small piece of data sent from a website and stored in the user’s web browser while the user is browsing. Every time the user loads the website, the browser sends the cookie back to the server to notify the user’s previous activity.[1] Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items added in the shopping cart in an online store) or to record the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). Cookies can also store passwords and form content a user has previously entered.

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

The types of Cookies we use.

WP Support Service Cookie Policy

WP Support Services use WHMCS for our Client and Control areas and uses the following cookies to ensure a smooth user experience.

There are two types of cookie used by WHMCS:

  • Session cookies – these expire when you close your browser and do not remain on your computer.
  • Persistent cookies – these are stored long term on your computer for a defined period of time.

Below is a list of cookies created during use of the WHMCS client area along with a description of which type of cookie they are, and what purpose each serves.

  • PHPSESSID – Probably the most common cookie that most PHP based websites will use. This is used to store the unique session ID for each visitor and enables variables to be remembered and passed between page loads. The cookie only contains a reference to a session stored on the web server, personal information is not stored in the user’s browser. This is a session only cookie so expires as soon as the browser is closed.
  • WHMCSUID/WHMCSPW – These 2 cookies are used for the remember me functionality of the client area. They only get set should a client choose to have their details remembered so they don’t have to re-login every time they visit your website. They are persistent and last for 365 days, or until logout.