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Privacy Policy

Our Commitment to Your Privacy is important to us.

 

It is Web Hosting 4 Business Ltd trading as and hereafter referred to as “WP Support Services” policy to respect your privacy regarding any information we may collect while operating our website.
Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information.

We have outlined our privacy policy below.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We will only retain personal information for as long as necessary for the fulfillment of those purposes.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. “WP Support Services” may change this privacy policy from time to time at “WP Support Services” sole discretion.

What Kind of Information Do We Collect?
– we collect the information you give us when buying our products or services and information you provide to us directly;
– when you purchase our products or services our payment processor may ask you for such information as your name, email address, phone number and transaction details.
Transaction information is collected and processed by PayPal.com or by BACS Transfer.
“WP Support Services” does not keep any Credit Card or other payment Information.
– we collect the content, information about your email and avatar when you communicate with us or other users via a forum, comments, and reviews.

Contact Information
We use your contact information, such as your email address, to authenticate your account and keep it secure, and to help prevent spam, fraud, and abuse.
We also use contact information to personalize our services, enable certain account features (for example, for login verification), and to send you information about our services.
“WP Support Services” also uses your contact information to market to you as your country’s laws allow. You can use your settings for email to control notifications you receive from us. You can also unsubscribe from the notifications by following the instructions contained in the email (unsubscribe link) or direct contact.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.

Payment Information
You may provide us with payment information, including your credit or debit card number, card expiration date, CVV code, and billing address, in order to purchase products or other offerings provided as part of our services. This information is also stored by our payment processor – PayPal.com. (We do not Store this Information)

Links
In order to operate our services, we keep track of how you interact with links across our services. This includes links in emails we send you and links on “WP Support Services” website.

Developers
If you provide the FTP credentials, we process your personal data to help provide our services (fix the bug or customize the product).

Protection of Information
Your “wpsupportservices.co.uk” information is protected for your privacy and security. We safeguard your personal information from unauthorized access, network firewall, and physical security measures.
We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
“WP Support Services” retains your personal information only as long as necessary to fulfill the purposes identified herein or as required by the law.

Deletion
If you follow the instructions here, your account will be deleted, including your name, username, and email.

GDPR – Request personal data

Cookies

What is a cookie?
A cookie is a small piece of text sent to your browser by a website that you visit, in this case – sent by “WP Support Services”. It helps us to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.
The European General Data Protection Regulation (GDPR) states that we can store cookies if they are essential to the operation of this site, but for all others, we need your permission to do so.
“WP Support Services” sites can use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the sites are used so that we can keep improving them for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do.

The Types of Cookies We May Use
If you use parts of the site that require registration to access account, we will place an “authentication cookie” on your browser. This allows you to leave and return to these parts of the site without re-authenticating yourself.
“WP Support Services” would like to understand how visitors use our websites by using web analytics services. They count the number of visitors and tell us things about the visitors’ overall behavior – such as identifying the search engine keywords that lead the user to the site, the typical length of stay on the site or the average number of pages a user views.
We also use Google Analytics to track web statistics. In this case, Google will place a “3rd party cookie” on your computer.
Any data collected by using these cookies will be stored, managed, and protected by “WP Support Services”.

How to Control Cookies
If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to or you can refuse cookies altogether. You can also delete cookies that have already been set.

You can also set the behaviour of cookies from our site by clicking the cog wheel in the bottom left corner of wpsupprotservices.co.uk

If you want to completely restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

This website is going to use cookies to improve your work and your convenience. By continuing to use and or browse the site, you agree that we use cookies.

Questions?

If you have questions about our privacy policy or about any information we may hold on you as an individual or business and are said individual or the Appointed Director of saidcompany or corporation please contact us at support@wpsupportservices.co.uk or through our support ticket system HERE.

 

WP Support Services is a Division of Web Hosting 4 Business Ltd. Reg in the UK #10532086