They say you can’t put a price on peace of mind, at WP Support Services we think you can.
Our WordPress Customer Service plans offer you the comfort and security that comes from knowing your site is in safe hands, saving you time and hopefully reducing your stress level just a little.
Our advice and our recommendations are guided by the principles of Analyse, Prepare, Upgrade, Secure and Protect
Our goal is to help small and medium size businesses keep there on-line presence up to date and secure 100% of the time without getting stressed out over the technical stuff. Our WordPress Customer Service Team are always available to translate anything in to English or any other language you may require to assist you in getting the most out of your Business WordPress Website.
All of our WordPress Customer Service team are patient, we understand you may not have a technical background, so we try to speak plain English, not tech speak. We treat our customers as our friends and we work hard to build a strong relationship with each and every one.
Depending on the WordPress Customer Service Plan you chose we are just a support ticket away, or just an email away, or just pick up the phone, during our office hours a real live person will always answer. From a straight forward WordPress problem to disasters large and small, or just some advice or suggestions we are always here to assist or just to chat about your dog/cat. (We have a Black Lab that can sleep through anything except the fridge opening.)
Regardless of the level of your WordPress Customer Service plan we always check on each clients site individually. A human will visit your website personally and review any updates and check for any security issues. After all updates we check that nothing has broken your website. In the event that an update does break something and we are unable to fix it within 30 mins, we will roll the site back and then advise you of what needs to be done next.
There is more to obtaining success on-line than creating and launching a website. It’s about the entire life of your business website.
Maintaining your website investment over the entire life-cycle is time consuming and that is when our WordPress Customer Service comes to the front.
Our team of WordPress support UK specialists help you maintain and support your website beyond the initial launch. We support you along your journeys route, making sure the way ahead is clear .
Our WordPress Customer Service plans are designed to treat your website like it was our own.