support@wpsupportservices.co.uk
0330 22 33 458

WORDPRESS SUPPORT and WHAT WE DO

WP Support Services, the power and the beauty of wordpress

We love WordPress and have done for years.

WordPress is now responsible for running 28.6% of the worlds websites and we’re not just talking blogs.

Top fortune 500 companies, even Ebay (Yes Ebay) The White House and No. 10 Downing Street use WordPress.

You use WordPress to run your companies website.

It probably started as a good idea to keep costs down and you can do most of it yourselves. But now it’s something you keep meaning to get around to but your busy running your business. That’s were WordPress Support comes in to the picture.

We Love WordPress, so let WP Support Services handle your WordPress website and you can do what you love, Run Your Business.

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    All WordPress Updates

If it can be updated in your WordPress admin, it will be updated for you, within 48 hours* of the updates release.

A real person not a piece of software is backing up and updating your site. This includes WordPress core, your themes and all plugins.

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    Preventative Maintenance

We will do a site audit and security scan, prepare your report and set you up for success.

During our set-up process we will work with you as every site and hosting environment is different, this way we create the perfect custom solution for your business.

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    Compatibility Support

Ever updated WordPress, a theme or a plugin and find that something broke?

We allow up to 48 hours after the update release to check and double check, so as to ensure full compatibility with your WordPress install. If we can’t fix any compatibility issues within one hour, we will roll-back to your latest update and contact you with our recommendations and cost to fix it.
*Subject to terms and conditions.

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    Scheduled Backups

Regularly scheduled backups that fit your needs and requirements.

We can store them on your server, to your own off-site location or by email in Zip format.

We can even provide off-site storage for an additional low monthly cost.

Oh, and in the rare case that your site does crash, we’ll restore your site at no additional charge.

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    Monthly WordPress Support

Every month you get access to our team for website maintenance and support services* to use for anything you need.

From installing a plugin or cleaning up some CSS issues to styling a review plugin or anything else you think your site needs.
*Subject to terms and conditions.

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    Security and Protection

World class security monitoring and malware attack protection from the leaders in the industry, Hummingbird and WordFence.

We stop attacks before they happen, eliminate malicious code being put on your site by monitoring any changes to your files and sending you regular reports on what we stopped.

This protection is included in all WP Support Service plans.

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    WordPress Migration

We are happy to migrate you for free during the set-up process to a more suitable WordPress hosting environment provided by us or a more suitable hosting environment should you decide it’s right for you.

We do not recommend a Host that is right for you as we are also a Hosting Company and of course we will always recommend ourselves.

In the interests of fair play and our hosting companies mission statement we do have a list of hosts we do recommend and ones we don’t. List Here

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    Additional Projects

Since we are already working together, we offer a 35% discounted retainer rate on additional website maintenance, design and support services.*

Working with our team of WordPress developers we can fix, sort or create anything you have in mind and if we can’t do it, we will find someone who can.
We also offer you up to 30% off our SEO services*, let us help you get to page one of Google, Bing and Yahoo.

*Subject to terms and conditions.