WordPress Support

WordPress Support

WordPress Support Saves Time, Money and Stress.

How much is your time worth to you?
How much is your time worth to your business?

They say you can’t put a price on peace of mind, at WP Support we think we can.

Our WordPress support plans offer you the comfort and security that comes from knowing your site is in safe hands, saving you time and hopefully reducing your stress level just a little.

Our advice and our recommendations are guided by the principles of Analyse, Prepare, Upgrade, Secure and Protect

Our goal is to help small and medium size businesses keep there on-line presence up to date and secure without getting stressed out over the technical stuff.

WordPress Website Maintenance
WordPress Support Services, We Love Wordpress
wordpress support human mind

Personal Touch:

All 4 WP Support staff are patient, we understand you may not have a technical background, so we try to speak plain english, not tech speak. We treat our customers as our friends and we work hard to build a strong relationship with each and every one.

Access:

Depending on the WordPress Support Plan you chose we are just a support ticket away, or just an email away, or just pick up the phone, during our office hours a real live person will always answer. From a straight forward WordPress problem to disasters large and small, or just some advice or suggestions we are always here to assist or just to chat about your dog/cat. (We have a Black Lab that can sleep through anything except the fridge opening.)

A Human Approach:

Regardless of the level of your WordPress support plan we always check on each clients site individually. A human will visit your website personally and review any updates and check for any security issues. After all updates we check that nothing has broken your website. In the event that an update does break something and we are unable to fix it within 30 mins, we will roll the site back and then advise you of what needs to be done next.

There is more to obtaining success on-line than creating and launching a website. It’s about the entire life of your business website.

Maintaining your website investment over the entire life-cycle is time consuming and that is when our WordPress support service comes to the front.

Our team of WordPress support specialists help you maintain and support your website beyond the initial launch. We support you along your journeys route, making sure the way ahead is clear .

Our WordPress support plans are designed to treat your website like it was our own.

Which Plan is for You?

Our Support starts from £18 a month.

If you charge ¬£25 an hour for your time and it takes you 2 hours……

wordpress support sign

Special Thank You’s

A VERY SPECIAL THANK YOU to Scott

We would like to say a very special thank you to Scott of norebbo.com for kindly allowing us to use his incredible WordPress images. They are without a doubt some of the best we have ever seen and we are proud to be able to utilise them.

Thank you Scott.

Wordpress support services Minion reading

Ok, the cute guy to your left (we are not going to say who or what it is in order to avoid infringing any copyright or trademark).

Is someone we all love and it’s use on our home page as the person or persons doing your report has nothing to do with anything other than our total love for him and his friends (whoever they maybe) and his use does not imply or endorse the use of people in overalls to do reports.

In addition any copyright or trademark is the sole property of the copyright holder and or trademark holder and is used on the sole idea that it’s funny and they won’t make us remove it. (Fingers Crossed)

This image does not represent any specific individual and any similarity to any person living, dead or undead is purely a total accident.

This image also does not imply that my daughter might be right about there boss and a funfair incident being exactly what her dad would have done. ūüôā

WordPress Support plans

WORDPRESS SUPPORT PLANS

WP Support Services offers 3 types of WordPress Support Plans.

We also offer 1 Inclusive hosting Plan and 2 one off plans to assist you in getting the most out of your Website.

WordPress Support Services

WP Basic

  • 24/7 Security Monitoring
  • Brute Force Protection
  • WordPress Core Updates
  • Theme & Plugin Updates
  • Free WP Smush Pro
  • Weekly Zip-File Backup
  • 30 Minutes Support
  • Discounted Additional hours
  • Ticket and Email Support

£24 /mo

More Info

Our Basic WordPress Support Plan.

  • Full Weekly backups.
  • Full Weekly Security Scan.
  • Core WordPress Updates.
  • Check and update Theme as req.
  • Check and Update Plugins as req.
  • Full Compatibility Check.
  • All Images Optimised.
  • Secure against Known threats.
  • Submit our Security report.
  • Discuss any Issues we Identify.
  • 30 mins development time included
  • WP Rocket Available*.
  • Free Hummingbird plugin.

 

You will receive our full report on your site listing all the issues we have found, which issues we have fixed, which issues still need to be fixed and a complete breakdown of the costs to give your website a new lease on life, better, faster and fully secure.

Additional support time at a 35% discount.

Like all our support plans there is no fixed term.

WordPress Support Services

WP PLUS

  • 24/7 Security Monitoring
  • Brute Force Protection
  • WordPress Core Updates
  • Theme & Plugin Updates
  • Free WP Smush Pro
  • Nightly Zip-File Backups
  • Secure Weekly Off-Site Backups
  • WP Rocket Available
  • 60 Min's Support - monthly
  • Discounted Additional hours
  • Email and Ticket Support

£44 /yr

More Info

Our Plus WordPress Support Plan.

  • Full Daily backup of your website.
  • Full Daily Security Scan of your site.
  • Core WordPress Updates.
  • Check and update Theme as req.
  • Check and Update Plugins as req.
  • Full Compatibility Check.
  • All Images Optimised.
  • Secure against Known threats.
  • Submit our Security report.
  • Discuss any Issues we Identify.
  • 60 mins development time included
  • Free WP Rocket or Hummingbird.
  • Free Wordfence Pro.

 

You will receive our full report on your site listing all the issues we have found, which issues we have fixed, which issues still need to be fixed and a complete breakdown of the costs to give your website a new lease on life, better, faster and fully secure.

Additional support time at a 35% discount.

Like all our support plans there is no fixed term.

wp support services server

WP HOST

  • 24/7 Security Monitoring
  • Brute Force Protection
  • WordPress Core Updates
  • Theme & Plugin Updates
  • Free WP Smush Pro
  • Nightly Zip-File Backups
  • Secure Weekly Off-Site Backups
  • Free WP Rocket
  • 90 Min's Support - monthly
  • Additional hours available
  • Email and Ticket Support
  • Business Hosting Included

£64 /yr

More Info

Our Hosting WordPress Support Plan.

  • Full Daily backups.
  • Weekly OFF site backups.
  • Full Daily Security Scan.
  • Core WordPress Updates.
  • Check and update Theme as req.
  • Check and Update Plugins as req.
  • Full Compatibility Check.
  • All Images Optimised.
  • Secure against Known threats.
  • Submit our Security report.
  • Discuss any Issues we Identify.
  • 60 mins development time included.
  • Free WP Rocket or Hummingbird.
  • Free Wordfence Pro.
  • Dedicated Business Hosting.

 

We will set up your dedicated IP address, Create a fresh WordPress Install with our full package of plugins to make your site run as smooth, as fast and as secure as it can be. We will transfer your site and ensure that everything is running perfectly.

Additional support time at a 35% discount.

Like all our support plans there is no fixed term for the Support Component Only.

WordPress Support Services

WP PRO

  • 24/7 Security Monitoring
  • Brute Force Protection
  • WordPress Core Updates
  • Theme & Plugin Updates
  • Free WP Smush Pro
  • Nightly Zip-File Backups
  • Secure Nightly Off-Site Backups
  • Free WP Rocket
  • Dedicated Client Manager
  • 120 Min's Support - monthly
  • Discounted Additional hours
  • Email and Ticket Support
  • Phone and Skype Support

£74 /yr

More Info

Our Pro WordPress Support Plan.

  • Full Daily backups.
  • All Backups saved OFF Site.
  • Full Continuous Security Scan.
  • Core WordPress Updates.
  • Daily Check and update Theme.
  • Daily Check and Update Plugins.
  • Full Compatibility Check.
  • All Images Optimised.
  • Secure against Known threats.
  • Submit our Security report.
  • Discuss any Issues we Identify.
  • 120 mins development time included
  • Free WP Rocket or Hummingbird.
  • Free Wordfence Pro.

 

Your dedicated support manager will ensure that your website is optimised to the highest level and that every detail is covered. Your full report will outline everything we have done to get the optimum stability, speed and security out of your WordPress website. Your support manager is always available to answer your questions or concerns.

Additional support time at a 35% discount.

Like all our support plans there is no fixed term.

SINGLE SITE UPDATE

FULL SINGLE SITE SCAN

WordPress Support Services

Single Site Update

  • Full backup of your website.
  • Security Scan of your site.
  • Core WordPress Updates.
  • Check and update Theme.
  • Check and Update Plugins.
  • Compatibility Check.
  • Secure against threats.
  • Submit our report.
  • Discuss any Issues we Identify.
  • Extra Hours Available.

 

We like to think of this service as our “Ohhh…” Package. You opened your admin and saw 9 plugins and a theme update and you feel worried, this is supposed to be easy for me to do. Yes it is, but like everything in life sometimes you just need a hand.

Single Update

  • Single site Updates
  • Basic Security Scan
  • Speed Test
  • Report
  • (One package req for each site)

£49 One Time

heart beat panel

Full Site Scan

  • Full backup of your website.
  • Full Security Scan of your site.
  • Core WordPress Updates.
  • Check and update Theme.
  • Check and Update Plugins.
  • Full Compatibility Check.
  • All Images Smush’d.
  • Secure against threats.
  • Submit our report.
  • Discuss any Issues we Identify.
  • 30 mins development time included
  • WP Rocket Available.

Full Site Scan

  • Single site Updates
  • Full Security Scan
  • Full Speed Test
  • Detailed Report
  • 30 min basic fix it.
  • (One package req for each site)

£99 One Time

Please note that due to the fact that we require no fixed term that we also do not offer refunds. If you have paid for an annual plan and there is more than 6 months remaining you may apply to refunds@wpsupportservices.co.uk.

Welcome to WordPress Support Services.

Welcome to  WordPress Support Services.

Webhosting 4 Business is proud to announce the launch of our new dedicated WordPress Support Services team.

As our business continues to grow along with the growth of our favourite CMS we have created a new division dedicated to maintaining, securing and improving clients WordPress sites.

You look after your Business.

We will look after your WordPress Website.

Webhosting 4 Business

“Committed to supplying the best hosting solution to our clients.”

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